Hidden Obstacles to Outstanding Customer Service

Wednesday, May 8, 7:30 AM – 9:30 AM
San Diego | Marsh & McLennan Agency

What’s the secret to providing outstanding customer service?It seems like customer service should be obvious. However, research reveals that even the best customer service professionals face hidden or even counterintuitive obstacles...

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Spring Networking Social

Thursday, March 28, 8:00 AM – 9:30 AM
Prego Ristorante | Tustin

Spring into action- Join the conversation at the Orange County SMLA social. Take a break from your busy workweek for an evening out with other local Sales & Marketing Leaders.

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Alexa, How is My Customer Experience?

Tuesday, May 7, 8:00 AM – 9:45 AM
Los Angeles | PIASC, Commerce

As technology continues to power the Age of the Customer, advances in artificial intelligence and machine learning are changing the way we do business...

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From Baseball to Bikes - The Rise of an Active Lifestyle Executive

Thursday, April 25, 8:00 AM – 9:30 AM
Irvine| Voit Real Estate Services, Irvine

After pitching in the Boston Red Sox minor league system, Nolan Moser launched his career with Oakley. Soon after he joined Shimano American Corp, the maker of the most iconic bikes in the world...

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ABOUT THE SMLA

The Sales & Marketing Leadership Alliance (SMLA) was formed as a resource for the region’s sales and marketing leaders. Our objective is to build a community of sales and marketing professionals, providing world-class educational opportunities while connecting these professionals to the region’s top-notch resource providers.

The mission is simple – to bring sales and marketing leaders together, to enhance their productivity, build stronger bonds, leverage best practices and ultimately increase sales and enhance brands.

With the average tenure of an employee in the U.S. is steadily dropping, and the new paradigm of four to five generations working side by side for the first time ever, the role of sales and marketing is vitally important to an organization’s success. However, many Sales and Marketing professionals enter into their first leadership role, with little, if any, formal training on effective management. Additionally, there are limited resources for these leaders to gain access to professional development, best in class methodology and peer 2 peer networking – that’s where the SMLA comes in!

The SMLA – Where Sales and Marketing Meet!

REGIONAL CHAPTERS

San Diego

This chapter meets the 2nd Wednesday of each month
7:30AM – 9:30AM
Marsh & McLennan Agency
9171 Towne Centre Dr, Suite 150
San Diego, CA 92122

Orange County

This chapter meets the last Thursday of each month
8:00AM – 9:30AM
Voit Real Estate Services
2020 Main Street, 2nd Floor
Irvine, CA 92614

Los Angeles

This NEW chapter launching on February 5th will meet the first Tuesday of every month!
8:00AM – 9:45AM
PIASC
5800 S Eastern Ave, Suite 400
Commerce, CA 90040

CONNECT WITH US

We value the relationship we have forged with sponsor organizations since launching the SMLA in 2011.

Learn more about the sponsorship levels and benefits here.

We have events in San Diego, Orange County, and Los Angeles each month. We hope you’ll join us!

View all our upcoming events

This group is a cross-industry association and has been formed to serve individuals whose primary responsibility is generating revenue for their company through the direction and management of a sales or marketing team.